FAQs

     

    Retailers

    Shipping policy

    We proudly ship domestic and international orders with speed and ease depending on the items in your order. 

    Stewart food and treats can be shipped anywhere in the United States, Puerto Rico and all countries part of the North American Free Trade Agreement (NAFTA). 

    Summit Flexible Products can be shipped almost anywhere within the continental United States. For Summit shipping questions please use our contact us feature.

    Hamilton Brand Products can be shipped domestic and international.

    Miracle Care and Natural Chemistry Products are able to be shipped anywhere in the United States, Puerto Rico and all countries part of the North American Free Trade Agreement (NAFTA). Shipping destinations availability may change based on international documentation and transportation requirements of destination country.

    Order delivery time can vary. Most orders within the continental US will take 2-6 business days for delivery.

    Delivery to Hawai'i, Puerto Rico, countries within NAFTA and any other international destinations may vary depending on weather, shipping carriers and customs related documentation. 

    Please use our contact us feature for tracking and other information related to your order's delivery status.

    Returns and exchanges

    Returns vary based on the brand of products, location and the time elapsed from the original purchase date.

    Please use our contact us feature for next steps and more information on your businesses return order.